With the holidays approaching, spam and fraud are more prevalent than ever. We’ve heard from members receiving a phone call regarding unusual charges on their account and prompting them to click a link via a text message to verify. Please never click on links that are unexpected or unsolicited, even if it’s from a supposed trusted source. Hang up and/or delete the message and contact us at 888.252.8932 for assistance. Also, please make sure your eBranch is setup for two factor authentication (2FA). Remember, Heritage Family Credit Union will NEVER ask for your PIN, passwords, login information, authentication codes, or debit/credit card number. Stay safe!