Spoofing scams are on the rise, so stay alert for messages that seem to be from businesses you know, including Heritage Family Credit Union. They might ask you to click a link or contact a phone number in order to dispute a payment, verify a transaction, or confirm some portion of your debit or credit card number. If you receive such a request that you think may be suspicious, do not respond and feel free to visit your local branch or call us at 888.252.8932.
Existing members can send a secure message, including personal and private information, through eBranch.
Want in-person assistance without leaving the comfort of home or the office? Our live team is here to help, with our HFCUVT Video Branch.
Send us your information and someone will get back to you with a phone call soon.
The Call Center at HFCU is happy to help you with your financial needs. Our Call Center agents can assist with transactions like:
You can reach the Call Center 24/7/365 by calling 888.252.8932.
M.A.R.S is available 24/7/365 and can assist with transactions like:
To call M.A.R.S directly, dial 800.374.8469.
Want in-person assistance without leaving the comfort of home or the office? Our live team is here to help! HFCUVT Video Branch can assist with transactions like:
During business hours, chat with a live HFCU employee who would happily answer your eBranch questions and account questions, resolve issues, help facilitate a loan payment or anything else you can think of! You can access chat from the bottom right-hand corner of any web page.
Be the first to learn about important Heritage Family Credit Union announcements and events. Text HFCUVT to 855.584.1248 to subscribe and you won't miss a thing.
HFCU will send text messages to anyone who has opted into our mobile opt-in list. You will receive text messages notifying you of important news like unexpected or weather-related branch closings.
Anyone! You don't have to be a member to receive text messages from HFCU.
You can opt-in from any mobile device - just text keyword HFCUVT to 855.584.1248. You will receive a welcome message like this: "TY for enrolling in HFCU text updates! MSG & Data rates may apply. 5msg/month. Type HFCUVTSTOP to opt-out.”
Text HFCUVTSTOP to 855.584.1248. You can reply HFCUVTSTOP whenever you receive a text message from HFCU.
Text updates are created and scheduled for delivery by HFCU. We facilitate the opt-in/opt-out and delivery of text messages in direct compliance with the Mobile Marketing Code of Conduct.
Heritage Family Credit Union
Ron Hance Operations Center
26 Allen St.
Rutland, VT 05701
For individual branch location information, please visit our Locations page.
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