Helpful Tools

• From the dashboard, select the credit card in the account listing.
• Then, choose Details & Settings. 
• Once you receive a new card, activate it by clicking the "Activate" button in the "Details & Settings" tab. To access card controls for existing cards, click that card profile from the list.
• To turn on card controls and alerts, this button will say "Register." After registering, it will say, "Unregister."
• Credit card alerts are located with the remainder of the alerts. Once registered for card controls, you can adjust your alerts here. 
• You can then set alerts as needed. Credit card alerts will default to your mobile number.
• Please note these steps can be followed from your smartphone or tablet using the HFCU eBranch mobile app.

• From the dashboard, select your share draft checking in the account listing.
• Then, choose Details & Settings. 
• Once you receive a new card, activate it by clicking the "Activate" button in the "Details & Settings" tab. To access card controls for existing cards, click that card profile from the list.
• To turn on card controls and alerts, this button will say "Register." After registering, it will say, "Unregister."
• Debit card alerts are located with the remainder of the alerts. Once registered for card controls, you can adjust your alerts here. 
• You can then set alerts as needed. Debit card alerts will default to your mobile number.
• Please note these steps can be followed from your smartphone or tablet using the HFCU eBranch mobile app.

Add a sub-user for the joint member on your account.

• From the Dashboard or eBranch, open the "Manage Users" tab.
• Select "+ Add a New User."
• You will be prompted to send and enter a security validation code for security purposes.
• Fill in the information for the member – including First and Last Name, address, email, and phone numbers. You will also need to create a unique username for them at this step.
• Review the permissions on the following screen to review what they will have access to.
• Confirm the user.
• The sub-user will receive a temporary password that they will use to log in for the first time. They will be prompted to set a new password at their first login.
• You can review your sub-users and their permissions anytime by visiting the "Manage Users" tab.